Chatbot, voicebot, voice applications, IVR, GPT-3 … let’s be clear!

Chatbot, voicebot, voice applications, IVR, GPT-3 … let’s be clear!

Voice application

From Dialogflow to Actions Builder

Chatbot and Voicebot

  • the tools they offer to support (for the creation of the agent, for the training, for the analysis services, etc.) and
  • the integrations available for the target channels.

Telephone systems (IVR)

GPT-3 VS Specialized Conversational Agents

GPT-3 vs RASA chatbot

Conclusions

Voice Branding: voice solutions for brands

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